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Date:7/30/2014 9:22:34 PM
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Comment being reported:
Hi Athena
it has been chaos here all week. first the outer broke on friday and no one could fix it until monday. then monday mom was told the puter is too old to fix so mom bought a used appleputer and was told it wasnt much different than hers. they took the old apple harddrive and downloaded it into the newer apple. mom picked it up tuesday and found that in order to use the outer all the information had to be dowloaded on her part on opening email, printing, i photo, and just about everything else. while she sat there trying to figure all this out 3 live electrical wires fell on.the main road and blew out the power for 5 hours. by the time the power was back on there was no one for mom to call for help. she ended up finding a nice guy on comcast her gave her a little help when it real wasnt his job to do so. then today she called apple support and they told her that since her puter was used and 5 years old they no longer supported it and wouldnt help her so mom has been trying to figure all this out on her own. plus she doesnt even had a instruction book to go with the outer and how can you go online when you cant get the puter to even start. now a tornado is in effect and it is raining non stop. like 1 inch in half an hour.

love Boo Boo
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