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Date:9/21/2014 5:11:11 AM
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Comment being reported:
Hi cori, Hi Boo boo
It's Alex.
Dad hangs up when he calls for support and gets another country. That's why dad retired early. He couldn't get a job in this country because he worked in technical support call centers. They can't speak English, they have no clue what they are doing, they can't answer questions because all they do is read from a script. Dad had a battle with Verizon for almost a year. He had intermittent internet and they kept blaming his equipment. He finally got a hold of somebody who actually knew what she was doing and discovered that the problem was a faulty piece of equipment in their switch room. Dad told them what was wrong, the first time he called them. He used to work for General Telephone Company of California, which is now Verizon.
Hope your day was good.
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